Frequently Asked Questions

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General

Q1.	What kind of website is Ablewise.com? Why should I use your Classifieds?
Q2.	What is so special about Ablewise.com 2.0?
Q3.	What kind of advertising do you guys offer?
Q4.	So, what makes you better than other websites?


Login and Register

Q1.	How do I register?
Q2.	Is it free to register?
Q3.	Why do I not receive the activation email?
Q4.	Why is my userID or password not working?
Q5.	Why do I get a "Credentials mismatch" error when I try to login, even though I have logged in before?
Q6.	I have lost my password, what now?


Free Ads

Q1.	How do I post a new Free Ad?
Q2.	I cannot post an Ad, it keeps bringing me back to the start page, why?
Q3.	How long are Free Ads posted for?
Q4.	What is the difference between a Free Ad and a Power Ad?
Q5.	What kind of enhancements can I add to my Free Ads?
Q6.	What is Express Link?


Power Ads

Q1.	How do I post a new Power Ad?
Q2.	I cannot post an Ad, it keeps bringing me back to the start page, why?
Q3.	How long are Power Ads posted for?
Q4.	What is One Time Payment?
Q5.	What do you mean by activate and deactivate my Power Ads?
Q6.	Why post a Power Ad?
Q7.	What kind of enhancements can I add to my Power Ads?
Q8.	What is Cascading-Rotation®?
Q9.	How do I become a Featured Advertiser?
Q10.	What is Express Link?


Credits & Transactions

Q1.	What are Transactions?
Q2.	What are Credits?


Messenger

Q1.	What is "Messenger"?
Q2.	Is there a Private Message cap?
Q3.	What is Spam Folder?
Q4.	What is Block List?


Account

Q1.	What are Memberships?
Q2.	What is the cost involved?
Q3.	Should I enter my personal information in My Profile?
Q4.	Is my personal information safe?
Q5.	Will other users be able to see my personal profile?


Community

Q1.	How can I send a friend request?
Q2.	What should I do when I receive a friend request?
Q3.	How I can remove a friend from my Friend List?
Q4.	How can I contact my friends?
Q5.	What are "Recent Activities"?
Q6.	How do I start a new thread in Forum?
Q7.	How do I reply to a comment in Forum?


Bundle Promo

The latest and hottest promotion ever presented by Ablewise Classifieds! - Check it out here!

Q1.	Is there a limit to how many Bundle Promos I can resell?
Q2.	Will my free credits expire?
Q3.	How do I get the 60% Affiliate Commission for selling each Bundle Promo?
Q4.	How many 120 days Power Ads can I post at a discount of 40%?
Q5.	Is the promotion valid for other durations of Power Ad, like 30, 60 or 365 days?
Q6.	Will I be charged a registration, subscription or recurring fee?


Affiliate Program

Ablewise.com's Affiliate Program pays up to 40% Commission per sale! - View more or start making money today!

General

Q1.	What kind of website is Ablewise.com? Why should I use your Classifieds?
A1.	Ablewise.com is an online classified site that offers a place for users to post advertisements. We have been in this business since 1999, and have matched tens of thousands of sellers with genuine buyers. Ablewise.com Classifieds is your online classifieds solution, and with our newly launched Ablewise.com 2.0, we are confident of taking your whole online advertising experience to a new level. [Back to top]

Q2.	What is so special about Ablewise.com 2.0?
A2.	Ablewise.com 2.0 was launched on 09-Mar-2007! With new features such as User Control Panel, Automated Payment System, Power Ad Cascading-Rotation®, Advanced Ad Performance Tracking, Auto-Renewal and Random Photo Display, Ablewise.com has once again gone ahead of the competition. [Back to top]

Q3.	What kind of advertising do you guys offer?
A3.	At Ablewise.com Classifieds, we offer only 2 types of advertising, namely Free Ads and Power Ads. We DO NOT display 3rd-party advertising buttons, logos, skyscrapers, banners or text-links on any of our pages as we feel they will divert the attention of potential buyers away from the thing that matters most - your Ad. [Back to top]

Q4.	So, what makes you better than other websites?
A4.	Unlike other websites that display multiple Ads on one page, each and every Ad on Ablewise.com Classifieds has its own unique "competition-free" page with its own user-defined title and search-engine-friendly URL. This is the reason why our Ads can be found on most search engines such as Google, MSN, Yahoo, Altavista, Lycos and Teoma, while Ads from other websites cannot. To learn more about our Free Ads or Power Ads, and to know their differences and why you should post a Power Ad with us, please proceed to their respective sections below. [Back to top]





Login and Register

Q1.	How do I register?
A1.	Click on the "Register (Post Free Ads)" link on the top right of every page, and follow the instructions to register your free account. [Back to top]

Q2.	Is it free to register?
A2.	Yes, absolutely. [Back to top]

Q3.	Why do I not receive the activation email?
A3.	Note that due to your spam settings, the activation email may be blocked or put in your spam box. If you are using Yahoo Mail, Hotmail, MSN Mail, Gmail or any other type of mail with spam filters, please watch for this email in your spam box and mark it as "Not A Spam" so that you can receive emails and important notifications from us in the future. You can take a look at our "Add To Whitelist" page to see how you can easily whitelist our mail server address. If you fail to receive our activation email in due time, please use the email address that you used to register and send us an email with the subject 'Activation' to activation@registrations.ablewise.com to get your account activated immediately. [Back to top]

Q4.	Why is my userID or password not working?
A4.	Please check that you have activated your account after registering. Upon successful registration, you will receive an email with an activation link. Simply click on this link to activate. You will not be able to login without activation. [Back to top]

Q5.	Why do I get a "Credentials mismatch" error when I try to login, even though I have logged in before?
A5.	This could probably be due to the fact that your browser session does not expire at the same time as our server's. All that needs to be done is to wait for awhile. Login will be possible again after the browser expires the session automatically. [Back to top]

Q6.	I have lost my password, what now?
A6.	You can request for a new password by entering your registered email address here. [Back to top]





Free Ads

Q1.	How do I post a new Free Ad?
A1.	After you have registered and logged in, click on "Post Free Ads" under the "My Ads" tab from the menu bar above, and follow the instructions to post your Ad. [Back to top]

Q2.	I cannot post an Ad, it keeps bringing me back to the start page, why?
A2.	Your session is being locked and has not expired like it should. All you need to do is to logout and login again. [Back to top]

Q3.	How long are Free Ads posted for?
A3.	All new Free Ads are posted for 30 days. You can delete or renew the Ads whenever your wish to. [Back to top]

Q4.	What is the difference between a Free Ad and a Power Ad?
A4.I.	Free Ads are not displayed throughout the website; they are only available via searches and among Ads Listing. Power Ads, on the other hand, are displayed on Cascading-Rotation® basis throughout the website.

A4.II.	For Free Ads, there is a maximum Ad Quota and depending on the type of membership you hold, you can have up to 200 active Free Ads at any one time! There is no Ad Quota for Power Ads though, and you can place as many as your wish.

A4.III.	There is no cost involved when renewing Free Ads after they have expired. Expired Free Ads are stored on our servers for 7 days (to allow you to renew) before auto-deletion. Power Ads, when expired, will be stored on our servers for an additional 365 days to allow for search engines indexing (as well as for renewal). This means that your Power Ads can still be located on the World Wide Web even if they have expired! Both Free and Power Ads can be renewed at any time even if they have not expired. Free Ads without paid enhancements will be renewed up to 30 days at any one time; Free Ads with paid enhancements and all Power Ads will be renewed with additional 30 days of advertising, and your Ads will go up to #1 position again!

A4.IV.	You can enter up to 1000 characters in a Free Ad description, and up to 5000 characters in a Power Ad description. Power Ad has default BOLD headline, while Free Ad does not.

A4.V.	Free Ads provide display of only 1 picture for free, up to a total of 6 pictures; Power Ads provide display of 3 pictures for free, up to a total of 6 pictures. [Back to top]

Q5.	What kind of enhancements can I add to my Free Ads?
A5.	You can add Express Link, RED headline and/or EMOticons, additional (to a maximum of 6 in total) pictures, as well as Hyperlinks to your Free Ads. Please note that adding Express Link, RED headline, EMOticons or Hyperlinks will make your Free Ad chargeable at US$10 for Express Link, US$5 for RED headline, US$1 per EMOticon and US$5 for unlimited Hyperlinks. Also, adding pictures (to a maximum of 6 in total) besides the basic provided setup of 1 picture will cost you US$1 per additional picture. [Back to top]

Q6.	What is Express Link?
A6.	Express Link is to connect all Ad views (clicks on your Ad's headline) to your website without the potential buyers first visiting your Ad's sales copy. From our statistics, by linking straight to your website, your click-through rate will increase by as much as 20 times and your conversion rate for sales and leads will be much better! [Back to top]





Power Ads

Q1.	How do I post a new Power Ad?
A1.	After you have registered and logged in, click on "My Power Ads" under the "My Ads" tab from the menu bar above, and follow the instructions to post your Ad. It costs US$20 - about 66¢* a day only!* - to post a 30 days Power Ad (longer advertising periods up to 365 days are also available). [Back to top]

Q2.	I cannot post an Ad, it keeps bringing me back to the start page, why?
A2.	Your session is being locked and has not expired like it should. All you need to do is to logout and login again. [Back to top]

Q3.	How long are Power Ads posted for?
A3.	All new Power Ads can be posted for 30, 60, 90, 120, 180 or 365 days (One time payment with no recurring charges! The longer you advertise with us, the more you save!). You can renew, activate or deactivate the Ads whenever your wish to. [Back to top]

Q4.	What is One Time Payment?
A4.	One Time Payment allows you to pay for only what you need for each particular Ad. For example, if you post a Free Ad with RED headline (US$5) and 1 EMOticon (US$1), you will pay US$6 for this Ad. If you post a Power Ad (US$20) with 2 EMOticons (US$2), you will pay US$22. For Power Ads, the longer you post an Ad for, the less you will pay for it per month (for example, our 1 year Ad will cost you US$130 which is around US$11 per month only!). Moreover, enhancements such as RED headline and EMOticons are charged only once no matter how long you post your Power Ad for! [Back to top]

Q5.	What do you mean by activate and deactivate my Power Ads?
A5.	To deactivate a Power Ad is to pause it. This happens when you decide to put the Power Ad "on-hold" and stop it from appearing on Ablewise.com. The advertising period of deactivated or paused Power Ads will not be decremented. For example, you deactivate a Power Ad with 20 days of advertising left. After 5 days you decide to reactivate the Power Ad. The advertising period of this Ad will start from 20 days. [Back to top]

Q6.	Why post a Power Ad?
A6.	Click here to see why you should post a Power Ad with us! [Back to top]

Q7.	What kind of enhancements can I add to my Power Ads?
A7.	You can add Express Link, RED headline, EMOticons, additional (to a maximum of 6 in total) pictures, as well as Hyperlinks to your Power Ads. Please note that adding Express Link, RED headline, EMOticons and Hyperlinks are chargeable at US$10 for Express Link, US$5 for RED headline, US$1 per EMOticon and US$5 for unlimited Hyperlinks. Also, adding pictures (to a maximum of 6 in total) besides the basic provided setup of 3 pictures will cost you US$1 per additional picture. [Back to top]

Q8.	What is Cascading-Rotation®?
A8.	Cascading-Rotation® is a unique rotation algorithm developed by Ablewise.com Classifieds to rotate users' Power Ads throughout the website intelligently. Power Ads are rotated in batches and priority is given to Ads placed in Categories buyers are looking at. As the Buyer surfs down to more Specific Categories, our algorithm will place Ads in these Specific Categories above Ads in other Categories, while retaining relevancy with other Ads such that the Buyer has a wider choice. Cascading-Rotation® boosts the Hit Rate of all Power Ads and makes Buyers and Sellers connect like never before. [Back to top]

Q9.	How do I become a Featured Advertiser?
A9.	You will automatically become a Featured Advertiser when you post at least one Power Ad. You will stay as a Featured Advertiser as long as your Power Ads stay active. [Back to top]

Q10.	What is Express Link?
A10.	Express Link is to connect all Ad views (clicks on your Ad's headline) to your website without the potential buyers first visiting your Ad's sales copy. From our statistics, by linking straight to your website, your click-through rate will increase by as much as 20 times and your conversion rate for sales and leads will be much better! [Back to top]





Credits & Transactions

Q1.	What are Transactions?
A1.	Transactions are records of all your purchases made in Ablewise.com Classifieds. They are displayed in a table and pre-sorted by "Date of Transaction" for easy viewing and tracking. You can also sort them according to "Type of Transaction" or "Transaction Amount" if you wish. [Back to top]

Q2.	What are Credits?
A2.	Credits are Ablewise.com's in-house "currency". They cannot be bought with cash, only given out by us as a form of reward or bonus. You can use Credits to perform almost all functions here such as posting a new Power Ad or Free Ad with paid enhancements, renewing Ads and upgrading of memberships. You can obtain Credits by participating in surveys or other promotions. Once in a while, we will also give out Credits to reward top Affiliates or members who have been actively contributing to our free classifieds and community. [Back to top]





Messenger

Q1.	What is "Messenger"?
A1.	"Messenger" is available only for registered members. Registered members can use our Messenger service to Private Message (PM) other registered users using Ablewise.com's built-in PM system. Using the PM system cuts down on the hassle of having to communicate via other means such as Web email or snail mail, and it also eliminates the possibility of your email address being "captured" for spamming purposes. [Back to top]

Q2.	Is there a Private Message cap?
A2.	For a Free Member, there is a Message cap of 20 Private Messages; Silver Member, there is a Message cap of 100 Private Messages; Platinum Member, there is a Message cap of 500 Private Messages. Total number of Private Messages are calculated from adding up all Messages from your "Inbox", "Sent Items" and "Draft". [Back to top]

Q3.	What is Spam Folder?
A3.	All messages that arrived in your Spam Folder are labelled as spam by our spam-filter. Reasons for a message to be treated as spam include 'message from blocked users', 'message that contain restricted words' or 'message from potential spammers'. If for any reason you feel that a message should not have been labelled as spam, you can move it to your inbox. Spam messages will be auto-deleted after 14 days. [Back to top]

Q4.	What is Block List?
A4.	With your Block List, you can block other users from sending you Private Messages (PMs) that contain irrevelant materials or other promotional messages. You can also use it to unblock users whom you have previously blocked. [Back to top]





Account

Q1.	What are Memberships?
A1.	Ablewise.com offers 3 different types of Memberships namely Free, Silver and Platinum. All registered users are automatically given Free Memberships. As a Free Member, you are entitled to post up to 10 Free Ads and unlimited Power Ads. If you are a serious advertiser who demands only the best, we would recommend you to upgrade to a Premium (Silver or Platinum) Member. This is because as a Premium Member, you can post up to 200 Free Ads, use up to 500 Private Messages, have the option to contact all your Friends and Affiliates, earn up to 40% LIFETIME Affiliate Commissions, and more! [Back to top]

Q2.	What is the cost involved?
A2.	There is no cost involved as a Free Member. It costs US$20 to upgrade to a Silver Member from a Free Member and US$50 to upgrade to a Platinum Member from a Free Member. If you are already a Silver Member and wish to upgrade to a Platinum Member, you would just need to pay the difference of US$30. All Premium Memberships last for 1 full year with NO recurring charges (renewable yearly). [Back to top]

Q3.	Should I enter my personal information in My Profile?
A3.	The more information you enter in your personal profile, the less you will need to when you post an Ad. This is because information in your profile will be auto filled-in for you when you post an Ad (you can always modify this information later). [Back to top]

Q4.	Is my personal information safe?
A4.	Absolutely. Ablewise.com will not share your personal information with anyone for any reason. [Back to top]

Q5.	Will other users be able to see my personal profile?
A5.	Other users can only see your Name, Username, Country, Birthday, Occupation, Industry, Primary Language, Membership Type, Website URL and Photo (if you have one). Other information will not be shown unless you choose to display them in your Ads. Ablewise.com respects and protects your privacy. [Back to top]





Community

Q1.	How can I send a friend request?
A1.	To send a friend request, simply go to your "My Friends Panel" and enter the userID of the person you wish to be friend with together with a short message, and click on "Send Friend Request". Once your request is sent, it will wait for approval and you will be able to check the status of this request under your "Pending Approval" page. [Back to top]

Q2.	What should I do when I receive a friend request?
A2.	When you receive a friend request, it means that someone is interested in becoming your friend. Under your "New Friends" page, you can "Approve" or "Disapprove" the request, or even "Block" this person so that he or she may never send you another friend request again. Once you "Approve" the request, this person will automatically become your friend and you will be able to see his or her profile under your "Friends" page. [Back to top]

Q3.	How I can remove a friend from my Friend List?
A3.	To remove a friend, simply go to your "Friends" page and click on "Remove" beside the friend that you wish to remove. [Back to top]

Q4.	How can I contact my friends?
A4.	To contact any of your friends, simply go to your "Friends" page and click on "Contact" beside the friend that you wish to contact. If you are a Silver or Platinum Member, you can use our "Contact All Friends" page to send a private message to all your friends at once! [Back to top]

Q5.	What are "Recent Activities"?
A5.	Recent Activities show the latest updates of your friends, such as their profile update, new Ad postings, Forum postings and broadcast messages. [Back to top]

Q6.	How do I start a new thread in Forum?
A6.	To start a new thread in Forum, all you need to do is to click on the "Create New Thread" link available at the top right hand corner of the page. Note that you are allowed to post anything you want, except advertisements and materials that contain obscenity. [Back to top]

Q7.	How do I reply to a comment in Forum?
A7.	To reply to a comment in Forum, all you need to do is to click on the "Reply" link below the comment that you wish to reply to. Note that you are allowed to post anything that is relevant to the comment, except advertisements and materials that contain obscenity. [Back to top]





Bundle Promo

Q1.	Is there a limit to how many Bundle Promos I can resell?
A1.	There is no limit to how many Bundle Promos you can resell. There is also no time expiry for this promotion, in other words, you can resell our Bundle Promos for months and years to come. [Back to top]

Q2.	Will my free credits expire?
A2.	Your free credits will never expire. [Back to top]

Q3.	How do I get the 60% Affiliate Commission for selling each Bundle Promo?
A3.	By purchasing a Bundle Promo, you will be given an extra 20% on top of your existing Affiliate Commission for reselling each Bundle Promo. To enjoy 60% commission payout, all you need is to purchase a Bundle Promo and also upgrade to our Platinunm Membership (20% + 40% = 60%). [Back to top]

Q4.	How many 120 days Power Ads can I post at a discount of 40%?
A4.	You can post as many discounted 120 days Power Ads as you like within 3 months from the date of purchase of the Bundle Promo. [Back to top]

Q5.	Is the promotion valid for other durations of Power Ad, like 30, 60 or 365 days?
A5.	No. Promotion is strictly valid for posting 120 days Power Ads only. [Back to top]

Q6.	Will I be charged a registration, subcription or recurring fee?
A6.	No. The cost to purchase the Bundle Promo is just a one-time payment of US$10. [Back to top]

Classifieds

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